A basement floor drain with a metal cover, a wet-dry vacuum and a coiled hose nearby on a clean concrete floor

Plumbing · Sewage Backup Emergency

Sewage Backup Emergency in Nashville

A sewage backup needs fast, careful action. We stop the source with our sister company Prodigy Sewer & Drain, which specializes in sewer emergencies.

Call us today(629) 276-6322

Get Free Estimate Free Plumbing Tools

Best forSewer emergencies
FirstStop using water
TeamProdigy Sewer & Drain
ClearLine cleared
InspectCamera
Hours24/7

About Sewage Backup Emergency

Sewage coming up in a drain is an emergency. Stop using water and call us.

If a toilet, tub or floor drain is backing up with sewage, stop using water, keep people and pets away and call. Running more water makes it worse.

We work with Prodigy Sewer & Drain, our sister company, to clear the line, camera the cause and plan the repair, and we handle the plumbing side inside the home.

Call (629) 276-6322

Answered around the clock
Stop using water guidance
Line cleared and inspected
Backed by our sister company

A drain cleaning machine with a coiled steel cable sitting neatly beside a clean floor drain on a basement floor

Who It Is For

A Great Fit If You…

Homes with sewage in a drain

Basements with backups

Businesses with a blocked sewer

How It Works

What Goes Into Sewage Backup Emergency

Four parts of the job, each explained so you know what to expect.

01

First minutes

Stop and Call

Stop using water, keep people away and call. We coordinate the response.

Stop water
Distance
Call
Photos

Response
Damage Control
Clarity
Cleanup
Follow-Up

02

Restore flow

Clear the Line

The blockage is cleared at the cleanout or main line.

Cleanout
Cable
Jetting
Flow

Response
Damage Control
Clarity
Cleanup
Follow-Up

An exterior sewer cleanout cap in a lawn beside a brick home with neat landscaping and a coiled cleaning hose nearby

03

Camera

Find the Cause

A camera inspection shows why it backed up.

Camera
Roots
Break
Notes

Response
Damage Control
Clarity
Cleanup
Follow-Up

A neat open trench in a lawn with a new white PVC sewer pipe section laid in place and orange safety cones nearby

04

Next steps

Plan the Repair

If the line is damaged, we explain repair options, including trenchless.

Repair
Lining
Replace
Plan

Response
Damage Control
Clarity
Cleanup
Follow-Up

How It Scores

Where Sewage Backup Emergency Shines

Each shape shows how one part of this service performs on five qualities. Tap a name to compare. Scores are our plain-English judgement, not lab ratings.

The Process

How We Work With You

01

Call Any Hour

Call (629) 276-6322. A real person helps you take the first safe steps while we get on the way.

02

Stop the Damage

We shut off, contain and protect first, so the problem stops growing before we repair it.

03

Diagnose and Fix

We find why it failed, repair it properly and test the system before we leave.

04

Prevent a Repeat

We tell you what caused it and what to watch, so you are not calling us for the same thing again.

Free Tool

Drain or Main Line?

Is it one clogged drain or the main line? Answer a few quick questions about what is slow, where and how often, and get a clear next step.

Open the Tool

Before and After

See the Difference

Drag the handle to compare. Photos are illustrative.

Before: A basement corner with an old rusty sump pit with standing water and a damp concrete floor — **Wet Basement Sump Pit to New Sump Pump**A wet sump pit now has a new pump and discharge line to help keep the basement dry.

After: The same basement corner, now with a new sump pump and discharge line in the pit and a dry clean concrete floor, same angle and same light — **Wet Basement Sump Pit to New Sump Pump**A wet sump pit now has a new pump and discharge line to help keep the basement dry.

Photos on this site are illustrative and show typical homes and businesses, not completed Prodigy Plumbing & Drain projects. Every property is reviewed before work or a written estimate, and results depend on the condition of the plumbing. Tools on this site are planning guides, not diagnoses.

Sister Company

Big sewer or drain problem? Meet our sister company.

Prodigy Sewer & Drain, our sister company, focuses on sewer lines, drain repair and trenchless work. If your plumbing problem turns out to be underground, we point you to the team that does it all day.

Visit Prodigy Sewer & Drain How We Work Together

Drain CleaningMain Line Clog ClearingSewer Line Repair and ReplacementDrain or Main Line?

Serving Nashville and 33 more Middle Tennessee cities.

Good to Know

Questions About Sewage Backup Emergency

Still have a question?

Call (629) 276-6322

What should I do during a sewage backup?

Stop using water, keep people and pets away from the area and call us.

Who handles the sewer line?

Prodigy Sewer & Drain, our sister company, specializes in sewer lines.

Will you clean up the mess?

We repair the plumbing. Check your insurance and consider a cleanup company for the affected area.

Why did it back up?

Roots, grease, flushed items or a damaged line are common causes. A camera shows which.

Free Estimate

Need a Plumber? Let’s Talk.

Tell us what is going on, whether it is a leak, no hot water, a fixture upgrade or a remodel, and we will get back to you quickly. For an emergency, skip the form and call (629) 276-6322 any hour.

Call us today(629) 276-6322

Get Your Free Estimate

Prodigy Plumbing & Drain is a plumbing company serving Nashville, Franklin and Middle Tennessee for repairs, water heaters, repiping, fixtures, remodels and emergencies, open 24 hours.

Sewage Backup Emergency in Nashville

Sewage coming up in a drain is an emergency. Stop using water and call us.

A Great Fit If You…